Policies

Details on the policies used at Sphere across our Monitoring, Registration, Calculation, Filing and Remittance features.

Refunds & Bad Debts

Where there is no explicit entry for refunds / bad debts on a region's return, and the sum of refunds / bad debts is greater than the total sales in that region for the period, Sphere will carry over the total refunds / bad debts to be drawn down against sales in a subsequent period. For regions that report down to a locality level, these carryovers will be specific to the locality in question (i.e. will not be used against sales in other localities)

Region categorization on International Returns

In some international regions that need to report transactions to a state / locality level (e.g. India), when there is a lack of data to accurately assign a state / locality to a particular transaction, it will be allocated to an 'Other' category.