Policies
Details on the policies used at Sphere across our Monitoring, Registration, Calculation, Filing and Remittance features.
Last updated
Details on the policies used at Sphere across our Monitoring, Registration, Calculation, Filing and Remittance features.
Last updated
Where there is no explicit entry for refunds / bad debts on a region's return, and the sum of refunds / bad debts is greater than the total sales in that region for the period, Sphere will carry over the total refunds / bad debts to be drawn down against sales in a subsequent period. For regions that report down to a locality level, these carryovers will be specific to the locality in question (i.e. will not be used against sales in other localities)
When tax IDs are provided (either automatically via your billing or via manual input), Sphere will not be able to change the taxability outcome of any transactions that were part of historically submitted returns. However, if a tax ID is provided for a customer after the transaction occurs, and that transaction hasn't formed part of a submitted return (i.e. it's within the same period), then the taxability outcome can and will be retroactively changed.
You can find our list of live regions .
We launch local rails in each region that we provide coverage in so that we can automate registration, calculation, filing and remittance end-to-end.
The way we determine where to launch next is based on customer demand and follows the below steps:
Sphere assesses requests from customers for specific regions on an ongoing basis.
Once a region is added to our roadmap, we start establishing local rails in that region in conjunction with a local advisor.
Timelines on setup vary by region requirements. E.g. if a region has online registration and filing and requires no local representative, go-live can be achieved in ~2 weeks from approval. If the region requires a local representative, go-live is usually 3-4 weeks.
Once local rails are established, registration, calculation, filing and remittance for that region is made available to all Sphere customers.
To request a region, please contact your dedicated Sphere representative via your Slack channel.
Region categorization - where there is a lack of data provided by the customer to accurately assign a state / locality to a particular transaction, it will be allocated to an 'Other' category for the purposes of filing.
GSTIN reporting limitations - due to technical limitations associated with the India GST portal, we are only able to input 500 GSTINs per return / period. Any additional GSTINs collected on B2B transactions (over and above the 500 that are able to be included in the return) will not be reported.